Current Opportunities

1879441.jpg

Bartenders

The Sentry is launching in Murray Hill in May, and we’re on the hunt for charismatic, experienced, and enthusiastic bartenders with a passion for what they do. You’ll need to be well-versed in all things cocktails, immaculately presented, and willing to go above and beyond to ensure guest satisfaction. Experience in both high-volume and upscale bars is a must.

Responsibilities:

  • Provide knowledgeable, efficient and friendly service at all times


  • Practice responsible service of alcohol


  • Quickly learn and consistently demonstrate extensive knowledge of menu offerings - both food and beverage - including ingredients, their source, descriptions of ingredients, and how it is prepared, available substitutions, etc. 


  • Adhere to all Hole In The Wall service standards and protocols


  • Uphold Hole In The Wall standards of quality when creating beverages for guests

Requirements:

  • 5 years experience in a high volume, upscale environment

  • Excellent communication and interpersonal skills

  • Immaculate presentation

  • Works well as part of a team and individually

  • Strong knowledge of a wide range of alcoholic drinks and ingredients

  • Fastidious attention to detail

 
Screen Shot 2019-04-08 at 10.17.00 AM.png

Servers

The Sentry is looking for enthusiast and experienced serving staff to help launch our rooftop in late May. Being one of New York’s newest private clubs, we’re looking for staff who are able to take initiative and provide excellent service in a high volume environment with ease. You be responsible for ensuring that the guests are consistently met, and supporting the management team as needed.  

Responsibilities:

  • Maintain all steps in the Customer Service program with each guests and fellow employees.

  • Performs opening and closing procedures including but not limited to the set up and pack down of stations, clearing and re-setting up of tables, when necessary and checking tables before service is provided.

  • Be able to take orders, deliver food and clean up guests areas.

  • Ensure a guests order is correct and comes out of the kitchen or bar on time.

  • Work as a team with host and bartenders.

  • Performs all sequence of service duties in adherence to all company standards.

  • Respectfully entertain guests or members while following The Sentry Ethos.

  • Maintain a spotless, pristine work environment

Requirements:

  • Has an upbeat, energetic, authentic and professional attitude at all times

  • Provide service to and is accountable for an assigned station

  • Ensure that all guests using the facilities are completely satisfied and believe that they have received tremendous value.

  • Be able to develop relationships with guests in order to provide personalized service.

  • Resolve guest complaints, handling all guest interactions with the highest level of hospitality and professionalism; accommodating special requests whenever possible.

  • Responds to guests’ requests in an accurate and timely manner; creating a positive outcome that will result in a memorable experience

  • Develop and maintain complete knowledge of all food and beverage menu items

  • Maintain, or preferable, exceed sales goals

  • Undertake regular internal inspections to ensure company’s assets are well maintained and protected takes action in all matters related to the safety, security, satisfaction and well-being of employees, hotel guests and property, and responds swiftly and effectively in any emergency of safety situations

  • Assure the proper handling of VIPs. Protect their privacy and confidentiality

  • Ensuring compliance to all policies and procedures at all levels

  • Performs other duties as assigned by supervisor/manager

  • Ability to work in a friendly relaxing demeanor with quick customer service

  • Detail oriented  with a flexible schedule 

 
 
sentry-02-02-02.png
 

We're always on the lookout for passionate people to join our team.

If you can't see a position listed here but feel like you've got something to offer, we'd love to hear from you!